Dear Maverick,
You love the hospitality industry, even on the days when it feels that it doesn’t love you back.
Every day, you focus on doing right by your employees, guests, suppliers and the community in which you operate.
Leading and operating a hospitality business is undoubtedly not for the faint-hearted.
The road to building a successful company is rough, demanding, exacting, and frustrating.
You’re made of strong stuff, refusing to throw in the towel when business gets really tough.
And heck, it’s been rough recently.
Still, you keep going.
Every day, you play the hospitality Monopoly game. Each day you survive earns you a hard-won badge of honour, grit, ingenuity, and occasionally a bit of luck.
Despite the countless challenges, there are no words to describe how ridiculously rewarding it is when your operation is humming along sweetly, revenue rolls in, and your guests are delighted when they experience the unique hospitality served by your team.
You live for these moments because they spur you on to work harder at building a successful hospitality business - on your terms.
Yet, despite best efforts, we hear that hospitality leaders struggle to design the right kind of strategy needed to build and grow a unique, profitable, resilient business that can survive and thrive in these wild, ever-changing times.
Wouldn’t it feel great to move from guessing to knowing what to do next in these uncertain times?
At Hospitality Mavericks, we believe that with every challenge comes opportunity - only if you know where to look and what to do when you find it. And we do!
Curious?
What Successful Maverick Leaders KNOW and DO
We are teaching the principles and approaches used by Hospitality Mavericks to help you prioritise critical people-related challenges so you can turn them into opportunities to help achieve your vision of sustainable success for your business - especially in uncertain times.
Our first webinar was dedicated to helping hospitality leaders like you. Go From Struggle to Success📈: THE 10 Proven Steps Maverick Leaders Use to Create an Agile People Strategy.🔥♟️
Did you miss it?
You can watch the webinar replay here👇
Our mini training on Maverick Mindsets: The Power of Asking Potent Questions stirred up a buzz in the comments during the live webinar, followed by a request for the Potent Questions slides we shared.
Why ‘Half and Half’ is No Good
Maverick leaders go all in!
They believe their job is to confront the realities of their organisations so they can build their business on facts, not fairytales, and then create room to flex and flow when the unexpected shows up.
Leadership means guiding people to confront hard facts, ask more profound questions, and act on the implications of that discovery.
Alex Smith, master strategist, writer and CEO of Basic Arts, reveals why it is impossible to create any kind of successful sustainable strategy when leaders operate in a dangerous Twilight Zone. https://basicarts.org/ive-finally-figured-out-why-most-strategies-are-so-bad/
“A world which is half truth, and half fiction. We see some things as they are, but with others we are totally deluded.
Why? Self preservation.
We interpret the world in a way that comforts ourselves and our egos. We believe we have strengths that we don’t. We believe others have weaknesses that they don’t. We believe the world conforms to our theories, our beliefs, our biases.
We believe, in short, in a world that isn’t fully true.
This then makes good strategy not only hard, but sometimes impossible – because we create strategies that are designed not for the world as it is, but the world as we wish it was. The world as seen through our own personal lens.
Such strategies of course can never be effective.”
The successful Hospitality Mavericks we study face this reality head-on but with a plan.
In over 290 interviews on the Hospitality Mavericks podcast, we discovered a common theme in the stories of the most successful owner-operators in the business today.
They all practise the art of asking and finding the answers to POTENT Questions so that they gain Clarity of Purpose and Direction when designing their strategy and operational plans.
That means they don’t waste precious time, energy and resources and only focus on doing the things that truly matter to achieve sustainable success.
Mastery of this art is the key that opens the door to profound revelations and meaningful progress in creating a rock-solid Agile People strategy that is ALIGNED with your business purpose and strategy.
How Maverick Leaders Use Potent Questions
- KEEP IT REAL. They always ask and seek answers to tough questions and business challenges because they genuinely care deeply about their people and creating a company that matters.
- DON’T BACK DOWN. The strategy they create with their team is the business’ answer to these challenges and an action plan to leverage the opportunities and mitigate risk.
- ROCK THE BOAT: They use potent questions to shake up the status quo, spark new ideas, and spur them on to find alternative solutions to persistent problems. If they don’t ruffle a few feathers, Maverick leaders know they are not asking the right questions or going deep enough.
Here are the 5 Potent Questions from the webinar. Psst! We have 95 more of these powerful questions in the Hospitality Mavericks vault. 😉
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Asking and answering potent questions are essential for creating an Agile People Strategy to get your hospitality business on the right track and on a trajectory for people-powered success. Potent questions are one of the essential elements to building a Unique, Profitable, Resilient hospitality business
Now, it’s over to you.
Do YOU dare to ask POTENT Questions today?
Any questions or thoughts about the Power of Potent Questions?
Just email us, and let’s continue the conversation at hello@hospitalitymavericks.com
Hungry for More Maverick Mastery?
Drum roll, please…
We are preparing a feast of fresh ideas, more Maverick insights and proven approaches to creating an Agile People Strategy fit for the challenges and opportunities in the new era of hospitality.
We promise valuable insights and tips from wildly successful Mavericks to help you ruthlessly edit dangerous mindsets and behaviours and outdated systems and processes that can drag your team and business down.
We are serving a handpicked selection of fresh perspectives, unconventional tips and real-world maverick approaches you can customise and put to work to level up your business, stand out from the crowd and write your definition of success.
The Hospitality Maverick Agile People Strategy online course and Maverick Mastery support programmes launch in 2024.
GET ME ON THE PRIORITY WAITLIST
Be the first to know the details.
Until then…
Be Maverick!
Michael and Nicole
