I highly recommend this...the podcast is vital listening, not only for forward-thinking F&B businesses but for those of us searching for systems and structures to embed into our businesses to support sustainability, with food and drink, of course, being at the heart of this.
I have yet to get to Zingerman's but have digested all I can of what they do and their approach to thriving as a community focused business, as everyone around them chases growth!
I can guarantee you will find this inspiring, it always is!