In this episode, Michael engages in a riveting conversation with restaurateur and TED Talk speaker Paulo De Tarso. Known for transforming spaces into iconic dining destinations, Paulo elucidates the essence of genuine hospitality, emphasizing the importance of human connection and empathy in creating unforgettable experiences. From his journey starting as a dishwasher in New York to opening successful ventures in London, Paulo shares invaluable lessons on building a hospitality-focused business culture. The discussion also delves into the significance of resilient leadership, continuous staff training, and maintaining consistent quality. Tune in to uncover Paulo's inspiring vision for the future of hospitality and learn practical strategies for rekindling the craft in your business.
Connect with Paulo:
https://www.linkedin.com/in/paulo-de-tarso-65734527/
https://www.youtube.com/watch?v=uUmywITsbwk
https://www.instagram.com/paulodetarso24
twitter.com/paulodetarso24
Book:
"Setting The Table" by Danny Meyer
https://uk.bookshop.org/a/8596/9780462099255
