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May 28, 2020

Heartfelt Hospitality with Neena Jivraj Stevenson

In this episode, the guest is Neena Jivraj Stevenson Chief Cultural Officer of Point A Hotels, which is more than just a hotel with rooms - it’s a place where everyone receives heartfelt hospitality, no matter their budget. They now have hotels in London, Edinburgh and Glasgow. Neena and Michael…

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May 27, 2020

Coming Back Stronger Episode 2 with Peter Backman and Mark McGlinn

In this episode, we put together a strong panel with industry experts Peter Backman and Mark McGlinn to discuss the impact of the pandemic on the industry, what operators are doing to survive and thrive now and in the future, the fast evolution of delivery and digitalisation as well as…

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May 25, 2020

#55 The future is for Brands that care with Katy Moses

In today’s episode, our guest is Katy Moses Founder & Managing Director at KAM Media, an exciting boutique creative insight agency working with companies to understand your market and your customers. Katy and I talked about the pandemic it impacts on hospitality and retail, how the new normal looks, the…

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May 20, 2020

#1 Coming Back Stronger with Andrew Murray-Watson

"Coming Back Stronger" is a special edition podcast series focusing on the way food and drinks businesses are bouncing back as the world slowly starts to re-open from COVID-19. We will especially share great stories on how progressive leaders are bouncing back from the pandemic by utilising the power of…

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May 14, 2020

#54 Lead with compassion with Gina Gardiner

This episode our guest is Gina Gardiner which is a force of nature, and you will soon find out why. She is a No1 International Bestselling Author, Motivational Speaker, Empowerment and Relationship Coach and Transformational Leadership Trainer with well over 30 years of experience helping people experience happiness, success and…

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May 7, 2020

#53 Restaurants are key to our communities with Robert Hall

In this episode, Michael have Robert Hall as a guest, he has decades of experience as a restaurant operator in Washington DC. In 2014 was nominated as Manager of the Year by the Restaurant Association of Metropolitan Washington. Robert has worked a number of renowned chefs and restaurateurs such as…

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May 5, 2020

How to thrive and re-build your restaurant in the new now

We are a group of likeminded people who decided to put this special episode together due to our love for the industry and in the hope that our thinking and ideas could help independent and smaller restaurant groups to bounce back and not only survive but thrive in the current…

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April 30, 2020

# 52 Time for a new business and economic paradigm with Tom Rippin

In this episode, Michael talks with CEO and Founder of On-Purpose Tom Rippin. He runs an award-winning organisation that believes in putting purpose before profit and are helping people find work that matters and they will care about. They do that by helping them building new mindsets and skills around…

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April 23, 2020

# 51 The new now for independent operators with Ken Burgin

In this episode, we have a very special guest Ken Burgin. Ken has a wealth of experience in the industry from operating his own businesses and been an adviser and consultant for smaller independent restaurants. He is now part of Silver Chef as Strategic Partner and Event Manager. He also…

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April 16, 2020

#50 Time for a system change with Zoey Henderson

In this episode, Michael talks with Zoey Henderson Founder of CleanSlate which is a consultancy working for a sustainable future within food and drinks. She as a wealth of restaurant and hospitality experience creating and running her own businesses as well as recently being the head of operations for Redemption…

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April 9, 2020

#49 Company values in times of crisis with Marco Reick

In this episode, Michael talks with HR Executive Marco Reick on the Podcast. He has a wealth of leadership experience from brands like The Restaurant Group, Bill’s, Leon and Black Sheep Coffee. He now running his own consultancy MR Consult UK as an advisor and consultant helping companies to boost…

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April 7, 2020

Surviving The Shit Storm Episode 14 with Brian Moore

Today guest Brian Moore is a very special friend and business connection of Michael. Brian is a global retail expert, analyst, trainer and writer with decades of experience. Brian is the CEO of EMR- NamNews Ltd- a daily and monthly news covering everything from supermarkets to foodservice. Brian and Michael…

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April 6, 2020

Surviving The Shit Storm Episode 13 with Kim Scott

In this episode, Kieron speaks with Kim Scott who happens to be the author of one of his favourite books in the last 2 years, “Radical Candor” is based around a simple idea of Care Personally and Challenge Directly. Kieron and Kim talked through the different scenarios that we are…

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April 3, 2020

Surviving The Shit Storm Episode 12 with Tim Foster

Kieron talked with Tim Foster on Saturday 28th March as Yummy prepared to transition to grocery retailers. The pub has always been the heart of the community for some and the greengrocers for the rest, so for Tim and the team to combine the 2 in these times of strife…

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April 2, 2020

Surviving The Shit Storm Episode 11 with Robin Ashton

In this episode, Michael speaks to Robin Ashton from Ashton Foodservice Consulting in the US. Robin is a consultant and expert that have been advising the industry for decades with insights on what is going on and trends. Robin gives us an overview of what is going on in the…

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April 1, 2020

Surviving The Shit Storm Episode 9 with Barry Shuster

In this episode Michael talks with Barry Shuster who is the founding editor and an investment partner of Restaurant Startup & Growth Magazine and RestaurantOwner.com, an online and print media company serving restaurant entrepreneurs. Michael and Barry talks about the current storm and its impact on the industry and especially…

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April 1, 2020

Surviving The Shit Storm Episode 10 with Fergal Dooley

In this episode, Kieron talks with Fergal Dooley who is an operator turned hospitality consultant. Fergal spent many years in London as Director of Operations for Valentina Fine Foods before relocating to Washington DC to join The Doyle Collection. Kieron and Fergal discussed the impact on the Washington hospitality scene…

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March 30, 2020

Surviving The Shit Storm Episode 8 with Julian Matthews

In this episode, Michael is talking with Julian Mathews Solicitor and Partner at Wedlake Bell LLP in London. He has for years been advising hospitality and restaurant businesses. We talked about the current storm and what operators need to prepare themself for legally short and long term. We also covered…

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March 30, 2020

Surviving The Shit Storm Episode 7 with Elaine Batho

In this episode, Michael is talking with Elaine Batho, who is Life and wellness coach that helps hospitality professionals living healthier and happier lives. She has worked in the hospitality industry for decades and really understands how it all works. We talked about how to survive and thrive now and…

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March 27, 2020

Surviving The Shit Storm Episode 6 with Ivan Brewer

In this episode, we have Ivan Brewer from Australia. Ivan is a restaurant advisor and expert that helps SME food and beverage businesses achieve sustainable profitability. We will be talking about how to survive and thrive the shit storm as an operator. What preparation you can do now to ensure…

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March 25, 2020

#48 Greatness by putting people first with Carlene Jackson

Carlene Jackson, CEO Cloud9 Insight, an award-winning business change consultancy, helping SMEs grow profitability through the use of Microsoft cloud technologies. In this episode, Michael sat down with Carlene to discuss the current storm in the world and how to survive this, how to develop companies purpose, how to build…

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March 25, 2020

Surviving The Shit Storm Episode 5 with Mark McCulloch

In this episode, we have Mark McCulloch from Supersonic Inc who is a very experienced marketing dude in the hospitality and restaurant industry. Mark is a strategist/expert/guru, you decide which of those titles fits him best. In this episode Mark and Kieron had a great chat covering B2C relationships, about…

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March 24, 2020

Surviving The Shit Storm Episode 4 with Lucy Noone-Blake

In this episode, we have Lucy Noone-Blake a very experienced Marketing & Communications Specialist in the hospitality and retail industry. Lucy has been through challenges throughout her career with brands like Living Ventures, Hawksmoor and most recently, Pear Communications. She gives her views on where she sees the industry is…

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March 23, 2020

Surviving The Shit Storm Episode 3 with Frank Bandura

In this episode, we have Frank Bandura which a very experienced CFO in the hospitality and restaurant industry and he have navigated many storms through his career with brands like Gaucho and CAU. He gives his views on where he sees the industry is and some top financial tips to…

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