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Oct. 27, 2022

#182 Bo Burlingham, Author of ‘Small Giants’, on Building a Business That Lasts Forever – PART TWO

Join the second part of my conversation with Bo Burlingham – the author of notable books such as ‘Small Giants’ and ‘The Great Game of Business’. Currently a contributor to Forbes, Bo previously worked at Inc. magazine for over 30 years as senior editor, executive editor, and editor at large.…

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Oct. 20, 2022

#181 Bo Burlingham, Co-Author, on the Great Game of Business – PART ONE

Bo Burlingham’s work has had a huge impact on my work at Hospitality Mavericks. He is the author of notable books such as ‘Small Giants’ and ‘The Great Game of Business’. Currently a contributor to Forbes, Bo previously worked at Inc. magazine for over 30 years as senior editor, executive…

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Oct. 13, 2022

#180 The Six Tenets of Agile Hospitality

This week's episode takes a different turn – the spotlight is on myself with my amazing co-author Nicole Antonio Gadsdon from BananaPepper HR, hosted by the great John Porter of ShielPorter Communications. In this special episode, we unpack our whitepaper ‘Six Tenets of Agile Hospitality: 6 Tenets Every Leader Needs…

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Oct. 6, 2022

#179 Pix Ashworth, Founder at land&water, on Building a Sustainable Team

Pix Ashworth is the founder of sustainable bath and body brand land&water, and the Director of Watergate Bay Hotel in Cornwall. They’re in the process of obtaining their B Corp accreditation, so I had to have Pix on the show to explore how they’re building a sustainable brand and how…

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Sept. 29, 2022

#178 Thiago Luz Togni, General Manager at Temper, on Solving The Staffing Crisis

Thiago Luz Togni is rallying a movement trying to get the government to consider 2-year visas for EU citizens in the UK’s hospitality sector. I’m delighted to have him on the show to find out how he is campaigning for change with a petition which requires 100,000+ signatures. Thiago is…

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Sept. 22, 2022

#177 Kirk Pederson, Sightline Hospitality, on Enabling Decision-Makers and Idea Creators

Respect, collaboration and listening are some of the key attributes to the culture at Sightline Hospitality. It’s a third-party management company that redefines hotel management, and has supported its employees “like a family” over the pandemic. The company’s President, Kirk Pederson, joins me to share how their business is refining…

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Sept. 15, 2022

#176 Spencer Hyman, Founder of Cocoa Runners, on What Craft Chocolate Can Teach Us

Cocoa Runners are the home of the world's finest craft chocolate, working with over 100 makers from all over the world, providing 750 bars through a monthly discovery service, individual bar sales and distribution services for small batch, single estate, craft chocolate. Today we are joined by the remarkable founder…

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Sept. 8, 2022

#175 Nisha Katona, Founder and CEO at Mowgli Street Food, on Big Plans for Small Businesses

It was a true joy to have Mowgli Street Food founder Nisha Katona back on Hospitality Mavericks. Her restaurant is all about how Indians eat at home and on their streets, and it is one of the Top 100 companies to work for in the UK. This time round we…

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Sept. 6, 2022

Hospitality and The Infinite Game #010: Culture

There is no doubt that ‘Culture’ is a hot topic in business. But what even is it? How do you change a culture? How long does it take to change? In this episode David quizzes Michael with these questions (and many more). We review the ultimate equation of ‘Beliefs x…

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Sept. 1, 2022

#174 Dave Oakley, CEO at Lead Different, on the Clue to Great Talent

Earlier this year, I had a fascinating conversation with the CEO at Lead Different, Dave Oakley, about ‘Good To Great’ by Jim Collins. In this episode, Dave returns to the show to delve deeper into this seminal book, and reflect on how it can help you attract and retain great…

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Aug. 25, 2022

#173 Flynn Byrne and Grant Dexter, Escapism Bar Group, on Keeping Staff Engaged

I had the great pleasure to be joined by two great guests from Escapism Bar Group – Head of Learning and Development, Flynn Byrne, and Managing Director, Grant Dexter. It was fascinating to learn from the nightlife industry – a sector that hasn’t been fully covered on the show yet.…

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Aug. 18, 2022

#172 Giles Fuchs, Founder and CEO at Burgh Island Hotel, on Net Zero Hospitality

Today’s guest has gone through an incredible entrepreneurial journey, which includes having bought a hotel on an island, and how he is trying to find a way to ensure we change the world positively through business. Giles Fuchs is the Founder and CEO at Burgh Island Hotel, as well as…

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Aug. 11, 2022

#171 Sophia Ahamed, Principle at Monograph & Co, on Your Storytelling Touch Points

How do you have a story and a brand that talks to people's hearts? Find out how from Sophia Ahamed, the Principal at Monograph&Co – a Design Agency based in Vancouver, Canada. They produce compelling brand identities, publications, product packaging and digital experiences for clientele both locally and internationally. She…

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Aug. 4, 2022

#170 Rachael Nemeth, CEO and Co-Founder at Opus, on Frontline Staff Micro Training

I’m super excited to have Rachael Nemeth, CEO and Co-founder of Opus, on today’s episode. Opus is a training platform designed for businesses with a desk-less workforce that helps more than 300 businesses boost their training on the frontline. It was fascinating to learn more about Rachael’s background in operations…

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July 28, 2022

#169 Shawn Askinosie, Founder and CEO of Askinosie Chocolate, on What’s Enough

Shawn Askinosie left a successful career as a criminal defense lawyer to start a bean-to-bar chocolate business – Askinosie Chocolate. It is a small batch direct trade chocolate maker in Missouri, sourcing 100% of their cocoa beans directly from farmers. Shawn’s commitment to fairness, sustainability, minimal environmental impact, and community…

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July 21, 2022

#168 Edward Francis, Co-Founder at Thumbprint Apparel, on Education and ​​Sustainable Fashion

Today we are joined by the co-founder of a mission-driven fashion brand Thumbprint, as well as Strategy and Brand Consultant for a number of great hospitality brands – Edward Francis. We explore how Ed and his co-founder Evgenia Baydikova have launched a fashion brand that, from the outset, is helping…

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July 14, 2022

#167 Dan Simons, Co-Owner and CEO of Farmers Restaurant Group, on Slowing Down To Go Deeper

Today’s guest, Dan Simons, created and co-owns Farmers Restaurant Group, which includes seven restaurants in DC, Maryland, Virginia, and Pennsylvania, including Founding Farmers, Farmers Fishers Bakers, Farmers & Distillers, and their distillery, Founding Spirits. The company supports over 1,500 employees and continues to grow. Dan blogs regularly @Dan Simons Says…

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July 7, 2022

#166 Dan Nash, Founder of SixEight, on Becoming a Cult Brand

Want to build a brand that people rave about? Dan Nash is the founder of SixEight, an agency that helps food brands turn their customers into a cult of superfans. As a Brand Strategist, it’s Dan’s mission to make food brands become a force for good, behave more like humans…

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June 30, 2022

#165 Anthony “Tas” Tasgal, Author and Speaker, on Telling Stories Your Way

Many companies are communicating 30 - 40 years out of date. But by bringing more emotion and humanness to your language, your company’s values and ‘soul’ can be brought to the center stage. To learn more about telling stories, I am joined by Anthony Tasgal – Trainer, Author, Speaker, Strategist…

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June 23, 2022

#164 Tommy Yionoulis, Founder of OpsAnalitica, on Checklists, Operations Management and Mistakes

As you know, I’m a big fan of checklists, so it was great having a like-minded guest on today’s show – Tommy Yionoulis – to explore all things Operations Management and ticking things off your list. Tommy is the founder of OpsAnalitica, a platform that helps operators manage their daily…

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June 16, 2022

#163 Ari Weinzweig, CEO of Zingerman's, on Visioning and the Myth of the One Thing

Joining me on the show for the second time is Ari Weinzweig, the co-founder of Zingerman's Community of Businesses. You have probably heard me reference Zingerman’s on the show about how they are true trailblazers when it comes to building a business from the early days of inception. Ari has…

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June 9, 2022

#162 Peter Georgiou, Founder at Supper, on a Different Approach to Delivery

Peter Georgiou is the Founder and CEO of Supper, a platform which delivers exceptional food in London, from quality casual to Michelin starred, straight to your home or office by their custom-built fleet. They are now known as the luxury delivery company of choice for London’s finest restaurants and retailers.…

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June 2, 2022

#161 Mats Lederhausen, Founder and CEO at Be-Cause, on Impactful Capitalism

With over 30 years of innovating and leading, Mats Lederhausen has a strong belief and commitment to a more long term and more impactful capitalism. Born in Sweden, Mats began his career with McDonald's, followed by working for The Boston Consulting Group. Now based in the US, he is now…

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May 26, 2022

#160 Paul Hargreaves, Founder and CEO at Cotswold Fayre, on B Corps and Being a Force For Good

Paul Hargreaves is the CEO at Cotswold Fayre and Flourish, and author of two inspirational books – ‘Forces for Good’ and ‘The Fourth Bottom Line’. As a B Corp Ambassador, he often speaks to leaders who want to change the world through better business. It was powerful to learn more…

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