NEW EPISODE EVERY 14 DAYS - THURSDAY 2 PM GMT

Maverick Video

Sept. 6, 2022

Hospitality and The Infinite Game #010: Culture

There is no doubt that ‘Culture’ is a hot topic in business. But what even is it? How do you change a culture? How long does it take to change? In this episode David quizzes Michael with these questions (and many more). We review the ultimate equation of ‘Beliefs x…

View more
Sept. 1, 2022

#174 Dave Oakley, CEO at Lead Different, on the Clue to Great Talent

Earlier this year, I had a fascinating conversation with the CEO at Lead Different, Dave Oakley, about ‘Good To Great’ by Jim Collins. In this episode, Dave returns to the show to delve deeper into this seminal book, and reflect on how it can help you attract and retain great…

View more
Aug. 25, 2022

#173 Flynn Byrne and Grant Dexter, Escapism Bar Group, on Keeping Staff Engaged

I had the great pleasure to be joined by two great guests from Escapism Bar Group – Head of Learning and Development, Flynn Byrne, and Managing Director, Grant Dexter. It was fascinating to learn from the nightlife industry – a sector that hasn’t been fully covered on the show yet.…

View more
Aug. 18, 2022

#172 Giles Fuchs, Founder and CEO at Burgh Island Hotel, on Net Zero Hospitality

Today’s guest has gone through an incredible entrepreneurial journey, which includes having bought a hotel on an island, and how he is trying to find a way to ensure we change the world positively through business. Giles Fuchs is the Founder and CEO at Burgh Island Hotel, as well as…

View more
Aug. 11, 2022

#171 Sophia Ahamed, Principle at Monograph & Co, on Your Storytelling Touch Points

How do you have a story and a brand that talks to people's hearts? Find out how from Sophia Ahamed, the Principal at Monograph&Co – a Design Agency based in Vancouver, Canada. They produce compelling brand identities, publications, product packaging and digital experiences for clientele both locally and internationally. She…

View more
Aug. 4, 2022

#170 Rachael Nemeth, CEO and Co-Founder at Opus, on Frontline Staff Micro Training

I’m super excited to have Rachael Nemeth, CEO and Co-founder of Opus, on today’s episode. Opus is a training platform designed for businesses with a desk-less workforce that helps more than 300 businesses boost their training on the frontline. It was fascinating to learn more about Rachael’s background in operations…

View more
July 28, 2022

#169 Shawn Askinosie, Founder and CEO of Askinosie Chocolate, on What’s Enough

Shawn Askinosie left a successful career as a criminal defense lawyer to start a bean-to-bar chocolate business – Askinosie Chocolate. It is a small batch direct trade chocolate maker in Missouri, sourcing 100% of their cocoa beans directly from farmers. Shawn’s commitment to fairness, sustainability, minimal environmental impact, and community…

View more
July 21, 2022

#168 Edward Francis, Co-Founder at Thumbprint Apparel, on Education and ​​Sustainable Fashion

Today we are joined by the co-founder of a mission-driven fashion brand Thumbprint, as well as Strategy and Brand Consultant for a number of great hospitality brands – Edward Francis. We explore how Ed and his co-founder Evgenia Baydikova have launched a fashion brand that, from the outset, is helping…

View more
July 14, 2022

#167 Dan Simons, Co-Owner and CEO of Farmers Restaurant Group, on Slowing Down To Go Deeper

Today’s guest, Dan Simons, created and co-owns Farmers Restaurant Group, which includes seven restaurants in DC, Maryland, Virginia, and Pennsylvania, including Founding Farmers, Farmers Fishers Bakers, Farmers & Distillers, and their distillery, Founding Spirits. The company supports over 1,500 employees and continues to grow. Dan blogs regularly @Dan Simons Says…

View more
July 7, 2022

#166 Dan Nash, Founder of SixEight, on Becoming a Cult Brand

Want to build a brand that people rave about? Dan Nash is the founder of SixEight, an agency that helps food brands turn their customers into a cult of superfans. As a Brand Strategist, it’s Dan’s mission to make food brands become a force for good, behave more like humans…

View more
June 30, 2022

#165 Anthony “Tas” Tasgal, Author and Speaker, on Telling Stories Your Way

Many companies are communicating 30 - 40 years out of date. But by bringing more emotion and humanness to your language, your company’s values and ‘soul’ can be brought to the center stage. To learn more about telling stories, I am joined by Anthony Tasgal – Trainer, Author, Speaker, Strategist…

View more
June 23, 2022

#164 Tommy Yionoulis, Founder of OpsAnalitica, on Checklists, Operations Management and Mistakes

As you know, I’m a big fan of checklists, so it was great having a like-minded guest on today’s show – Tommy Yionoulis – to explore all things Operations Management and ticking things off your list. Tommy is the founder of OpsAnalitica, a platform that helps operators manage their daily…

View more
June 16, 2022

#163 Ari Weinzweig, CEO of Zingerman's, on Visioning and the Myth of the One Thing

Joining me on the show for the second time is Ari Weinzweig, the co-founder of Zingerman's Community of Businesses. You have probably heard me reference Zingerman’s on the show about how they are true trailblazers when it comes to building a business from the early days of inception. Ari has…

View more
June 9, 2022

#162 Peter Georgiou, Founder at Supper, on a Different Approach to Delivery

Peter Georgiou is the Founder and CEO of Supper, a platform which delivers exceptional food in London, from quality casual to Michelin starred, straight to your home or office by their custom-built fleet. They are now known as the luxury delivery company of choice for London’s finest restaurants and retailers.…

View more
June 2, 2022

#161 Mats Lederhausen, Founder and CEO at Be-Cause, on Impactful Capitalism

With over 30 years of innovating and leading, Mats Lederhausen has a strong belief and commitment to a more long term and more impactful capitalism. Born in Sweden, Mats began his career with McDonald's, followed by working for The Boston Consulting Group. Now based in the US, he is now…

View more
May 26, 2022

#160 Paul Hargreaves, Founder and CEO at Cotswold Fayre, on B Corps and Being a Force For Good

Paul Hargreaves is the CEO at Cotswold Fayre and Flourish, and author of two inspirational books – ‘Forces for Good’ and ‘The Fourth Bottom Line’. As a B Corp Ambassador, he often speaks to leaders who want to change the world through better business. It was powerful to learn more…

View more
May 19, 2022

#159 Matt Rolfe, Leadership Coach, on Leadership Development and Grounding Questions

What does winning look like for you this year? Today’s guest, Matt Rolfe, invites you to reflect on how you can work on yourself before you work on your team. Through his leadership coaching, Matt helps hospitality leaders and leadership teams achieve the results they want and deserve. His latest…

View more
May 17, 2022

Hospitality and The Infinite Game #009: Net Positive

Creating a green and equal world needs to be a mission for all companies, not a side project. But it’s a courageous mission that can feel overwhelming, so there is a great book that can give you that much-needed direction –‘Net Positive: How Courageous Companies Thrive by Giving More Than…

View more
May 12, 2022

#158 James Geier, Founder and President at 555, on Entrepreneurial Hospitality

Our guest today shares how hospitality is at the foundation of many great businesses. James Geier is the Founder and President of 555 International, an interior design and specialty manufacturing firm. With over 40 years in launching and running businesses, it was never his original intention to even own his…

View more
May 5, 2022

#157 Thom Elliot, Co-Founder of Pizza Pilgrims, on Business Momentum

I’m super glad I managed to speak with Thom Elliot, the co-founder of Pizza Pilgrims, who makes authentic Neapolitan pizzas in Central London and across the country. Pizza Pilgrims started life in 2011, after Thom and James drove a three-wheeled Piaggio Ape back from Italy on a 6 week ‘Pizza…

View more
April 28, 2022

#156 Roland Horne, Founder and CEO at WatchHouse, on the Introspective Leader

Roland Horne’s approach to the pursuit of mastery is fascinating. He entered hospitality because he was a disgruntled customer. Fast forward to today, he is the founder and CEO of the Central London specialty coffee chain WatchHouse. From day one it has been the company’s vision to grow and offer…

View more
April 21, 2022

#155 Mark Cribb, Director of Urban Guild, on Being Better Not Bigger

Mark Cribb is the host of Humans of Hospitality podcast and Director of Urban Guild – a local, independent hospitality company based in his hometown Bournemouth, UK. From his travels on the road, it’s been his mission to bring an inspired, energetic, creative environment in his hometown where the wonders…

View more
April 14, 2022

#154 David Dressler, Founder of Quiet Advisory, on Creating a Soulful Workplace

What makes a place ‘special’ to work at? I’m excited to share with you a conversation I had with an expert in this field. David Dressler is a leadership coach, strategic advisor to purpose-driven entrepreneurs, author of ‘Ten Year Plan’ and one of the co-founders of Tender Greens – a…

View more
April 7, 2022

#153 Mel Miller, Marketing & Business Development, Pathfinder Hospitality, on Empowering Creativity

How can you involve your people in building a better culture? Find out from Mel Millers, Director of Marketing & Business Development at Pathfinder Hospitality, about how they do this by operating as a people-first company. The organization develops hotels and also manages hotels for third-party investors by leveraging its…

View more