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Hospitality Mavericks™ Podcast Show

All Episodes

Jan. 14, 2021

#89 Naimesh Patel, Co-Founder of Manju's, on Back to Basics

I’ve wanted to have today’s guest on the show for a while now, and the day has finally arrived! Naimesh Patel is Co-Founder and CEO of Manju's, the family-run Indian restaurant in Brighton. Manju's is named after their 84 yea...

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Jan. 7, 2021

#88 Larry Korman, President of AKA Hotel Residences, on Being 3D

As we kick off with 2021, there’s a long road ahead of us. Larry Korman – design and travel extraordinaire – joins the show to share why he’s optimistic about the industry, and what you can do to keep innovating. …

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Jan. 5, 2021

Hospitality and The Infinite Game #006: Purpose and Profit

Purpose and profit. Those two simple words are really not that simple in daily practice, but both are symbiotic for any business. In this episode we explore how companies can operate on a clear alignment of the two, and how …

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Dec. 31, 2020

#87 Deepak Ohri, CEO Lebua Hotels and Resorts, on Emotional Touch Poi…

Connecting all the way from Bangkok, Thailand, I’m joined by Deepak Ohri, CEO Lebua Hotels and Resorts. Deepak is a real truth-seeker, so I really enjoyed hearing his gems of knowledge. As he mentions in this episode, “people...

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Dec. 29, 2020

Hospitality and The Infinite Game #005: B Corps

The B Corp movement envisions a global economy that uses business as a force for good. Businesses should not only generate returns, but also to create value for its customers, employees, community, and the environment. Throug...

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Dec. 24, 2020

#86 Kitty Newman and Klaudia Mitura, &Happiness Co-Hosts, on Placing …

Building trust and having the space to be creative is essential for any business to thrive. Today’s guests Kitty Newman and Klaudia Mitura have seen this impact operators firsthand, so I can’t wait to unpack what you can do t...

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Dec. 22, 2020

Hospitality and The Infinite Game #004: No Planet B

We all know the climate crisis is a real problem. So what can the hospitality sector actually do? It’s a big challenge to tackle, and we certainly don’t have all the answers. We uncover our learnings from ‘No Planet B’ …

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Dec. 17, 2020

#85 Wil Slickers, Host of Slick Talk, on the ‘Destinationaire’

As host of the popular Slick Talk podcast and founding member of the Hospitality Game Changers Group, Wil Slickers is a content creator extraordinaire. Wil dedicates his time to individual and big name operators in the vacati...

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Dec. 15, 2020

Hospitality and The Infinite Game #003: Circular Economy

The circular economy is about eliminating waste and having a continual use of resources. In today’s episode we explore how this powerful system for sustainability can be applied to the hospitality industry. From food waste to...

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Dec. 9, 2020

#84 Jeremiah Tower, the Father of American Cuisine, on the Creative F…

Today’s guest Jeremiah Tower needs little introduction. He’s an American celebrity chef who, along with Alice Waters and Wolfgang Puck, has been credited with pioneering the culinary style known as California cuisine. His car...

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Dec. 8, 2020

Hospitality and The Infinite Game #002: Doughnut Economics

Our society has an obsession with growth, quite often neglecting the need to thrive. In today’s episode, we unpack a meaty but highly relevant book – ‘Doughnut Economics: Seven Ways to Think Like a 21st-Century Economist’ by ...

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Dec. 3, 2020

#83 Mark Gausden, Vice President at Oracle, on Your Digital Strategy

There’s no doubt that there’s been a huge adoption of technology for hospitality businesses this year. What’s clear is that the hardest part of digital transformation is putting in place the systems and processes first. In th...

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Dec. 1, 2020

Hospitality and The Infinite Game #001: Long-term Thinking

What type of hospitality industry do we actually want to create? Hospitality and The Infinite Game is a new podcast series focused on answering this one simple question. Tune in as Michael Tingsager of Hospitality Mavericks a...

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Nov. 27, 2020

Trailer Hospitality & The Infinite Game

Hospitality and the Infinite Game is a new podcast series focused on answering one simple question….what type of hospitality industry do we actually want to create? In the series, Michael Tingsager of Hospitality Mavericks an...

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Nov. 26, 2020

#82 Andreas Sjölund, Co-Founder at Quinyx, on The Digital Employee Ex…

With over 18 years experience in the workforce management industry, Andreas Sjölund is a true expert when it comes to digitising the employee experience. As Co-Founder at Quinyx, their motto is “happy workforce, happy busines...

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Nov. 19, 2020

#81 Dhilon Solanki, UK & EMEA Director at Sprout, on Customer Loyalty

Dhilon Solanki has been in the hospitality industry for 15 years. As UK & EMEA Director at Sprout, he’s been busy up-serving their customers since the pandemic started. I’m excited to catch up with Dhilon to learn more about ...

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Nov. 13, 2020

Digital Transformation with Nick Popovici Co-Founder and CEO Vita Mojo

In this bonus episode CEO and Co-Founder of Vita Mojo, Nick Popovici gives an extensive overview of the wave of digital transformations that have to happen across the industry during the last 3-6 months. Nick shares his views...

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Nov. 12, 2020

#80 Henry Stewart, Chief Happiness Officer at Happy, on Freedom and T…

What is it that’s at the core of a truly happy workplace? This is a question I uncover with today’s guest, Henry Stewart, Chief Happiness Officer at Happy. Happy is an award winning Learning and Development organisation offer...

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Nov. 6, 2020

Coming Back Stronger Episode 10 with Kris Gumbrell, CEO of Brewhouse …

In this episode, Michael talks with experienced pub operator Kris Gumbrell, CEO of Brewhouse and Kitchen. They are an award-winning pub group and they operate more than 20 pubs spread all over the south of England with more i...

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Nov. 5, 2020

#79 Shawn Walchef, Cali BBQ Media Founder, on the craft of digital st…

Calling in from San Diego, Shawn Walchef is a true maverick when it comes to scaling a restaurant digitally. Since the pandemic, his restaurant Cali Comfort BBQ has been three times more profitable than ever. Within 12 years,...

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Oct. 29, 2020

#78 Robin Sheppard, President of Bespoke Hotels, on Scaling Locally

Having been in the hospitality industry for 50 years, today’s guest has seen how the industry can scale. Robin Sheppard launched Bespoke Hotels with Haydn Fentum in 2000, and the group now manages over 9,500 hotel rooms, 8,00...

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Oct. 22, 2020

#77 Nicole Antonio-Gadsdon, Founder of Banana Pepper HR, on leading w…

Dialling in from Antigua, today’s guest has been instrumental in the making of the Hospitality Mavericks business. So I’m excited to bring on Nicole Antonio-Gadsdon, the ultimate HR rule breaker and expert in luxury hotels es...

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Oct. 15, 2020

#76 Samuel Mensah, MD at Uncle John’s Bakery, on Family Legacy

Over the past 25 years, Uncle John’s Bakery has remained a staple household name within the Afro-Caribbean Community, with a community expanding across the UK as well as around the world. Founded by his parents, today’s guest...

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Oct. 15, 2020

Trailer for The Game Changer Community

JOIN THE COMMUNITY HERE - FACEBOOK: https://bit.ly/2GAvr2W Staring down the barrel of a 60% permanent closure rate...It's time to fix what's broken. It’s time to change the game. The hospitality industry is at a pivotal point...

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